Frequently Asked Questions
General Information
What services does Dukes offer?
What are your operating hours?
Is there free Wi-Fi available?
Location, Hours & Accessibility
What are your operating hours?
How can I contact Dukeās Laundromat?
Where are you located?
Is your laundromat accessible?
Self-Service Laundromat
How do I use the Self-Service Laundry washers and dryers?
Can I bring my own detergent and fabric softener for Self-Service Laundry?
How can I report an issue with a machine?
Can I use your laundromat for commercial laundry needs?
Drop Off Wash & Fold
What is included in the Drop-Off Wash-and-Fold service?
How should I prepare my laundry for drop-off?
What is the typical turnaround time for drop-off laundry?
Pickup & Delivery
How does the Pickup & Delivery service work?
How should I prepare my laundry for pickup?
What areas do you service for pickup and delivery?
Commercial Laundry Solutions
Does Dukeās Laundromat offer Commercial Laundry Solutions?
What types of businesses does Dukeās Laundromat serve?
Does Dukeās Laundromat provide pick-up and delivery for commercial accounts?
Pricing & Payment
How much does it cost to use the washers and dryers?
What payment methods do you accept?
Environmental & Safety Policies
Are your machines environmentally friendly?
What health and safety measures do you follow?
Promotions, Discounts & Rewards
How can I stay updated on Dukeās promotions and deals?
Do you offer referral rewards?
Customer Support & Feedback
How can I share my feedback or leave a review?
How do I report an issue or get help?
What should I do if I forget or lose an item at the laundromat?
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